Legal
Privacy policy
Template: to be reviewed and completed before launch. Items in [square brackets] need filling in.
The short version
We collect the least we need to do the job, we don’t sell it, and we’ll tell you exactly where it lives if you ask.
Who we are
Groundwork [Ltd], company no. [00000000], registered office [Address], London [Postcode]. We are the data controller for information you give us through this website. ICO registration no. [ZA000000].
What we collect from this website
- When you book a free audit: your name, business name, email address, and what you tell us eats most of your week.
- [Any analytics, if used. Name the tool and whether it sets cookies.]
Why we use it, and our lawful basis
To arrange and carry out the free audit you asked for, and to reply to you about it. Our lawful basis is taking steps at your request before entering into a contract, and our legitimate interest in replying to business enquiries.
We won’t add you to a mailing list unless you ask us to.
Who we share it with
Only the providers who help us run the business, such as [email provider] and [form or CRM provider], under contracts that require them to protect it. [State whether any data leaves the UK and the safeguards used.]
How long we keep it
[e.g. Enquiries that don’t become clients are deleted after 12 months.]
Client data inside AI systems we build
Systems are built in your own accounts. What data they process, and where, is documented for you in plain English as part of every build.
Your rights
You can ask to see, correct or delete the data we hold about you, or object to how we use it. Email [privacy@example.co.uk]. If you’re unhappy with our answer, you can complain to the Information Commissioner’s Office at ico.org.uk.