AI for clinics
Your reception team should be looking after patients, not the phone queue.
Booking calls, reminders, no-shows, patient forms and follow-ups take hours every week. We find which of them AI can take on, and train your team to use it.
- Dental, physio and private clinics
- For practices of 5 to 50 staff
- £600 to get your team started
Where AI helps
Six places clinics lose hours every week.
These are the tasks we usually look at on an office day. Some only need a training day. Others are worth a custom tool.
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Custom tool
Booking calls at peak times
- The problem
- The phones light up at 8.30am and lunchtime, and patients who can’t get through book elsewhere.
- How AI helps
- An AI receptionist answers every call, books and moves appointments in your diary, and passes clinical questions to the team.
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Custom tool
No-shows and late cancellations
- The problem
- Empty slots cost money, and reminder messages only go out when someone remembers.
- How AI helps
- Reminders sent automatically, with an easy way to rebook, and gaps offered to the waiting list.
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Training day
New patient forms
- The problem
- Paper forms get typed into the patient system by hand, and details get missed.
- How AI helps
- Form details tidied up for a person to check and enter, with missing information flagged.
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Training day
Treatment plans and letters
- The problem
- Clinicians write up letters and plans at the end of a long day.
- How AI helps
- Letters drafted from the clinician’s notes in plain English, for the clinician to check and sign.
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Custom tool
Recalls and follow-ups
- The problem
- Patients due a check-up or review drift away because nobody got round to contacting them.
- How AI helps
- Friendly recall messages sent on time, with replies sorted for reception.
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Training day
Routine patient questions
- The problem
- The inbox fills with the same questions about prices, parking and what to bring.
- How AI helps
- Replies drafted from your own answers, so reception can send them in seconds.
Do the maths
One job, counted in hours.
60 calls a day times 3 minutes each times 5 days equals 15 hours a week on the phone.
That’s two days of a receptionist’s week, while patients wait at the desk.
This is a worked example to show the scale, not a promise. On the office day we measure your real numbers.
What stays human
Some things AI shouldn’t touch in clinics.
- Clinical advice. AI never tells a patient what’s wrong or what to do. Clinicians do.
- Patient records. Nothing goes into a record without a person checking it.
- Worried or upset patients. AI can spot them quickly. A person talks to them.
If AI isn’t the right fix for your business, we’ll tell you in the free audit.
How it works
Four steps, with the prices up front.
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Free audit
How your business runs, who does what, which software you use, and how much AI you use already.
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Office day
We watch 3 time-consuming tasks being done, take notes and record.
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Training day
Your team learns to use AI on the exact tasks we saw, so it’s useful from day one.
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Custom AI tools
Where a task needs more than training, we set up the tool and train your team on it.
Free 1-hour audit
Find out where your week is going.
Tell us four things and we’ll email you to find an hour that suits. You’ll come away knowing where AI could save your team time, and where it couldn’t. Free, and no obligation.
No phone number needed.