The AI department for small business
We spend a day in your office watching where the time goes, then train your team to use AI on those exact tasks. Useful from the first morning.
UK research, not our claims.
24 days
working days a year lost to admin, per owner
Source: Sage
86 hours
a year spent chasing late payments
Source: Department for Business and Trade
46%
of small firms say they lack the skills to use AI well
Source: Federation of Small Businesses
How it works
We get the broad picture: what your business does, how many people, which teams, what software you use, and how much AI you already use.
We sit with your team and see what people actually do. We pick 3 time-consuming tasks, then watch, take notes and record how they’re done.
We train your team to use AI, built around the tasks we saw on the office day. No generic examples, so it makes sense from day one.
Where a task needs more than training, we set up a tool for it, such as an AI receptionist or an AI sales teammate, and train your team to use it.
What we fix
Industries
Bookings during service, reviews, menu changes, supplier invoices and rotas.
Where AI helps
Booking calls, no-shows, patient forms, recalls and clinical letters.
Where AI helps
Missed calls on the job, quotes written at night, follow-ups and unpaid invoices.
Where AI helps
Chasing client records, sorting receipts, client emails and management accounts.
Where AI helps
“Any update?” emails, first drafts, long documents and attendance notes.
Where AI helps
Out-of-hours portal enquiries, listings, viewings and vendor updates.
Where AI helps
Repair requests, tenant questions, certificate renewals and landlord updates.
Where AI helps
Meeting minutes, fee proposals, planning research and project admin.
Where AI helps
Enrolment paperwork, chasing learner evidence, course materials and reports.
Where AI helps
CV screening, job adverts, interview booking and candidate updates.
Where AI helps
Bookings mid-appointment, no-shows, lapsed clients and membership questions.
Where AI helpsMost businesses of 5 to 50 staff have the same kinds of leaks. The free audit will tell you where yours are.
Book a free auditWhy it sticks
A full day in your office, not a questionnaire. We see how the work really gets done, including the workarounds nobody mentions.
Training uses the tasks we watched them do, so they leave knowing how to save time on Monday morning. Systems nobody understands get abandoned.
Most gains come from training alone. We only suggest a custom tool when a task needs one, and we tell you what it costs up front.
What we won’t do
So there are things we won’t automate, however much you ask:
And if AI isn’t the best place for your next pound, we’ll tell you in the free audit.
Pricing
Monthly subscription
For businesses that miss calls while they’re busy with customers.
Monthly subscription
For businesses where enquiries and quotes go cold.
Monthly subscription
If the office day turns up a task that needs its own tool.
Every client starts with the free audit. Book yours
All prices exclude VAT.
Case studies
9 hrs
a week back
Training provider · 12 staff
About
I built an edtech company and sold it, and the hard part was never the technology. It was getting busy people to use it. I’ve spent the years since making technology stick inside real businesses.
I started Groundwork to do that for small firms who can’t justify an IT department. We’re based in London, and when you work with us, you deal with me.
Free 1-hour audit
Tell us four things and we’ll email you to find an hour that suits. You’ll come away knowing where AI could save your team time, and where it couldn’t. Free, and no obligation.
No phone number needed.